Community praise for a hard-working and considerate Asda employee in Ellesmere Port has been recognised by the supermarket chain.

Alex, 22, who works on the checkout tills, has been called an "absolute angel" for coming to the aid of a mum who was unable to pay for sweets for her boy when her Apple Pay app stopped working.

Asda reported that the mum posted on Ellesmere Port Facebook group Pride in the Port to thank Alex, saying: "He's always lovely, but today my little boy picked some sweets and my card kept declining and without hesitation he paid for them himself. He's an absolute angel. Thank you so much."

'A treasure'

Lots of customers commented to praise Alex: "He is amazing/ Such a lovely lad and always so helpful", "Always so cheerful and helpful" and "Alex you are a treasure," while mum Janet Mcveigh added she was "very proud of him".

Alex, who has worked in the store since 2020, said he didn't want to be reimbursed for the sweets which cost about £5. He said he did it as it brought a smile to the boy's face.

The store's customer service manager said: “Alex is a valued member of our team, always going above and beyond for our customers. We’re always receiving lovely comments about how bubbly and friendly he is.

"He’s always putting a smile on our customers' faces. He is a credit to our store and we’re very lucky to have him.”

Alex has been nominated for an Asda service superstar award for his kind act and also been named colleague of the month.

Since the news was posted on Facebook, it has been inundated with positive comments from other Asda customers who have praised Alex as being "always friendly, helpful and smiling", "a lovely cheerful lad" and "a massive asset to Asda".