A RESTAURANT manager at a luxury hotel in Chester city centre has won a coveted award.

The Chester Grosvenor has announced that Piotr Kasprzyk, the restaurant manager of Arkle, has been awarded the Front of House Service Award at the Chester Hospitality Association People Awards.

The accolade was presented during an awards ceremony held at the Chester Racecourse on June 20, recognising Piotr’s contributions to the hospitality sector in Chester and particularly his achievements at Arkle.

In the fast-paced world of hospitality, where every detail matters, the award is a real achievement and is testament to his skills, but also a celebration of the dedication and passion that define true hospitality.

Piotr’s success at Arkle is underpinned by his commitment to detail.

Each evening, under his careful supervision, Arkle transforms into a haven of impeccable service and culinary delight.

From the precise arrangement of table settings to the nuanced understanding of each guest’s preferences, no detail is too small to be overlooked.

His meticulous approach guarantees that every guest experiences the unparalleled service that The Chester Grosvenor and Arkle are renowned for.

“Hospitality is about creating memorable experiences,” says Piotr. “It’s about making people feel valued and understood.” His dedication goes beyond the confines of his job description, embodying the true spirit of hospitality which to create lasting memories."

Piotr brings a unique character to his role at Arkle. His charisma, combined with an innate ability to connect with people, sets a tone of elegance and warmth within the restaurant.

His leadership is marked by a blend of professionalism and a personal touch that makes everyone feel special. Piotr’s passion for his work inspires his team, fostering an environment where excellence is the norm and hospitality is an art form.