LUXURY hotel The Chester Grosvenor is celebrating after its recent win at the Chester BID Customer Service Awards.

Held in the Guild on Watergate Street on Thursday (October 10), the Grosvenor was recognised for its exceptional hospitality, with the hotel receiving the coveted ‘Best Hotel and Accommodation’ title.

“We are incredibly honoured to be named the ‘Best Hotel and Accommodation' In Chester city centre by the Chester BID Customer Service Awards,” said Hotel Manager, Neil Butler.

“This recognition is a result of the dedication and hard work of our entire team, who are passionate about creating memorable experiences for our guests.”

The team at the Chester Grosvenor.The team at the Chester Grosvenor. (Image: Chester Grosvenor)

The Grosvenor said the award reflects its commitment to “providing an outstanding guest experience.”

It added: “From the moment guests enter the hotel they are made to feel special, with a warm personal welcome and impeccable service throughout their stay. The dedicated team at the hotel consistently strive to exceed expectations and make every stay truly memorable. “

The hotel boasts 79 individually designed bedrooms, award-winning dining and a haven of relaxation at its boutique spa.

For more information, visit: www.chestergrosvenor.com.